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Privacy Policy

SUMMARY

Your information, including email address, WILL NOT be given, shared or sold to any other parties or organisations except: in the the circumstances as required by government or regulatory authorities or other organisations as provided for by law or for use by us in research and development of products or to disseminate information.


PROTECTING YOUR PRIVACY

We are committed to providing you with the highest quality products and levels of customer service. This includes protecting your privacy.

Set out below is information that we are required to communicate to our customers. We recommend that you keep this information for future reference.


ABOUT US

We provide a range of educational and artist paints, inks, cosmetic paints, specialised coatings and cleaning products, either through Derivan Pty. Ltd. or HealtheClean Pty. Ltd.


YOUR PERSONAL INFORMATION

Personal information held by us may include your name, date of birth, current and previous addresses, telephone or mobile phone number, email address, bank account or credit card details, driver's licence number and your Derivan account code and password (where applicable). We may also hold details of your purchases from us, your credit history and certain details about your personal interests.


HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information in a number of ways, including:

  • Directly from you, for example, when you provide information by phone, in application forms or other agreements, or when you submit your personal details through our websites.

  • From third parties such as our related companies, credit reporting agencies.From our own records of purchases from Derivan Pty. Ltd. or HealtheClean Pty. Ltd.

  • When you visit our websites.


HOW WE USE YOUR PERSONAL INFORMATION

Your personal information will only be used by us to: Administer and manage your account, including collecting debts; to conduct appropriate checks for credit-worthiness and for fraud, and to research and develop our products.Your information WILL NOT be given, shared or sold to any other parties or organisations except in the the circumstances as required by government or regulatory authorities or other organisations as provided for by law.Your information may be viewed (in confidence) by organisations who provide advice to us on our business and corporate strategies and infrastructure, including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk and funding options.


YOU CAN ACCESS YOUR PERSONAL INFORMATION

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

We reserve the right to charge a fee for searching for and providing access to your information.


HOW TO CONTACT US

If you have any questions in relation to privacy, please contact us on +612 9736 2022 between 9.00am and 5.00pm, Monday to Friday. Alternatively, you can write to Derivan Pty. Ltd. or HealtheClean Pty. Ltd. PO Box 335 Concord NSW 2137

Derivan Pty Ltd © 23 Leeds Street, Rhodes NSW 2138 Australia

Site © 2019 Derivan Pty Ltd.

Derivan Pty Ltd ("us", "we", or "our") operates https://www.derivan.com.au (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

 

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about these Terms, please contact us.

23 Leeds Street
Rhodes
2138 New South Wales
Australia